+27787035553     info@orebrokers.co.za

Refund and Returns Policy

Privacy Policy –  Ore Brokers

Effective Date: 30 September 2023

Introduction

Welcome to  Ore Brokers, where your safety is our priority. This Privacy Policy is designed to inform you about how we collect, use, and safeguard your personal information. We are committed to protecting your privacy and ensuring the security of your data. By visiting our website and using our services, you consent to the practices described in this policy.

Information We Collect

At  Ore Brokers, we may collect the following types of information:

  • Personal Information: This includes your name, contact information (such as email address and phone number), billing and shipping address, and payment information when you make a purchase on our website.
  • Device Information: When you visit our website, we automatically collect information about your device, including your IP address, web browser, time zone, and cookies.
  • Website Interaction: We collect data on how you interact with our website, including the pages you visit and your browsing behavior. This helps us improve our site and provide a better user experience.
  • Communication: When you contact us through email or other communication channels, we may retain records of those interactions for customer service and support purposes.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Fulfillment: To process and fulfill your orders, including payment processing, shipping, and order confirmations.
  • Communication: To communicate with you, provide updates on your orders, and respond to your inquiries.
  • Marketing: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt-out of these communications at any time.
  • Improvement: To analyze website usage data, improve our website, and enhance your overall experience.

Information Sharing

We value your trust and do not sell your personal information to third parties. However, we may share your information with select third-party service providers for the following purposes:

  • Service Providers: We may engage third-party companies to assist with services such as payment processing, order fulfillment, and website analytics.
  • Legal Compliance: We may share your information when required by law, in response to legal processes, or to protect our rights.

Your Rights

If you are a resident of certain regions, such as the European Economic Area, you have specific rights regarding your personal information. These rights may include the right to access, correct, or delete your data. If you would like to exercise these rights or have questions about your data, please contact us using the information provided below.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

Changes to Our Privacy Policy

Ore Brokers may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. Any changes will be effective upon posting the updated policy on our website.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:

info@Ore Brokers.co.za Thank you for choosing. Hygiene Waste.  Your trust is important to us, and we are committed to protecting your privacy while providing you with top-quality safety boots and services.